Note they will not normally be able to help with problems on the beamline.īeamline issues after 10 pm CST may not be addressed until the following morning. If you do not receive a response, stop your experiment and write an email to explaining the issue.Ĭritical issues related to safety, machine status, or facility issues can also be referred to the Floor Coordinator at any time. Please allow up to 30 minutes for your Local Contact to respond. the MxDC chat window, although it may not be monitored at all times.by email, best for non-urgent issues, to your Local Contact (before 10 PM CST) or to (after 10 PM CST).by phone until 10 PM CST, for urgent issues which interfere with data collection,.You can communicate with your local contact: HSE Department (30) / University of Saskatchewan Security (30)įor beamline issues arising during your data collection, your first contact should be your Local Contact. Floor Coordinator ( 30) : Available on-site 24 hours a day. CMCF Support E-mail ( : For issues arising after 10 PM, or if your local contact is not yet listed on the schedule. This is the main point of contact during your beamtime. Contacts Local Contact Person: See our Schedule to find your local contact, who is available by phone until 10 PM Saskatoon time.
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